Loyalty Juggernaut: Next-Gen Loyalty: Reimagining Your Loyalty Program in the Age of AI
In this dynamic lounge discussion, we'll explore the transformative potential of AI in reshaping loyalty programs. As consumer expectations evolve, leveraging AI offers unparalleled opportunities to personalize experiences, predict behaviors, and enhance engagement. We'll dive into cutting-edge strategies for integrating AI into loyalty schemes, discussing practical examples and innovative approaches. This session invites marketers, technologists, and strategists to exchange ideas on utilizing AI for deeper customer insights, automating rewards, and crafting loyalty initiatives that maximize revenues and customer lifetime value through profitable behaviors, influences and transactions. Join us to discover how you can revolutionize your loyalty program with the power of AI.
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Loyalty Juggernaut (Platinum)
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Loyalty Juggernaut Inc.
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Based in Palo Alto, CA, Loyalty Juggernaut (LJI) provides the industry’s first patented cloud-native platform for loyalty programs and customer engagement. Our clientele includes retail leaders and innovators such as Majid Al Futaim, Shoppers Stop, FEMSA, Cenomi Group, and CMR. LJI’s award-winning platform, GRAVTY®, stands as the world's only loyalty technology platform holding US patents for three essential capabilities crucial for the next generation of loyalty programs. These include multi-dimensional, 1st-party customer data tracking to drive greater insight and intimacy in this age of "cookie-less" consumers; the use of AI in loyalty and personalization to achieve "mass individualization" at scale; and a "no code" visual rules and drag-and-drop interface for a swift transition from program concept to execution in minutes, significantly reducing the need for extensive IT involvement or consultant expertise.
As a cloud-native technology, GRAVTY® offers pre-built integrations to allow you to get up and runn
Madison Johnston
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Hilton
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Sr Analyst, Hilton Honors
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Kevin Kuang
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Loblaw Companies Ltd.
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Senior Manager, Loyalty Strategy & Planning
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Jordan Bloom
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Wondr Nation
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Manager
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Florence Ho
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Cooper's Hawk Winery & Restaurants
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SVP, Marketing, Loyalty & Customer Experience
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Lindsey Spillman
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Wendy's
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Sr. Specialist, CRM
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